Terms & Conditions
Welcome to SERVICE HUB BD. By using our services, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities when booking with us.
1. General Terms
1.1. By booking with SERVICE HUB BD, you agree to abide by these Terms & Conditions.
1.2. SERVICE HUB BD reserves the right to modify these terms at any time, and continued use of our services implies acceptance of any updated terms.
1.3. We serve as an intermediary between clients and service providers (e.g., airlines, hotels, bus operators, car rental companies), and thus, we are not responsible for issues arising from third-party services.
2. Booking and Payment
2.1. To secure a booking, full or partial payment must be made, depending on the specific requirements of the service being reserved.
2.2. All prices are subject to availability and can be changed without notice due to external factors such as changes in taxes, exchange rates, or supplier charges.
2.3. Payment methods accepted include credit card, debit card, and online transfers. Full payment terms will be outlined at the time of booking.
3. Bus and Air Ticket Bookings
3.1. The agency provides bus and air ticket booking services. Once a ticket is issued, it is non-transferable and may be subject to airline or bus company policies regarding cancellations, refunds, or modifications.
3.2. Any changes to ticket bookings must comply with the policies of the respective airline or bus company. Service fees may apply for processing any changes.
4. Hotel Reservations
4.1. All hotel reservations are subject to availability at the time of booking. Specific cancellation and refund policies vary by hotel and will be provided at the time of booking.
4.2. SERVICE HUB BD is not responsible for any disruptions to hotel services or changes to reservations made directly with the hotel.
5. Custom Tour Packages
5.1. Customized tour packages are curated according to the client’s preferences and agreed upon prior to booking. Any changes to the itinerary after confirmation may incur additional charges.
5.2. SERVICE HUB BD reserves the right to make necessary adjustments to the itinerary due to unforeseen circumstances such as weather, strikes, or other disruptions.
5.3. Refunds for tour packages are subject to the policies of the service providers involved. Cancellation fees may apply depending on the timing of the cancellation.
6. Car Rentals
6.1. Car rental services are provided through third-party providers, and clients are subject to the terms and conditions of the rental company, including requirements for a valid driver’s license, age restrictions, and security deposits.
6.2. The client is responsible for the vehicle during the rental period and agrees to return it in the same condition as received.
6.3. Any penalties or charges related to damages or late returns are the responsibility of the client and will be managed directly with the rental company.
7. Cancellations and Refunds
7.1. Cancellation and refund policies vary based on the service and are subject to the policies of third-party providers (airlines, hotels, car rental companies, etc.).
7.2. Any cancellation made by the client is subject to applicable cancellation fees, and certain services may be non-refundable.
7.3. In the event of a cancellation or significant change by the service provider, SERVICE HUB BD will endeavor to assist in finding alternative arrangements but cannot guarantee refunds or compensation.
8. Limitation of Liability
8.1. [Your Travel Agency Name] is not liable for any injuries, losses, damages, or additional expenses due to delays, cancellations, or changes in any service provided by third-party vendors.
8.2. We are not responsible for any unforeseen circumstances, such as natural disasters, political unrest, or other events beyond our control, that may affect travel plans.
9. Privacy Policy
9.1. We respect your privacy and are committed to protecting your personal information. Any personal information collected is used solely for the purpose of booking and providing travel services.
9.2. For full details on how we handle personal data, please refer to our Privacy Policy.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at contact@servicehubbd.com or support@servicehubbd.com